Childcare Payment Policy

Modified on Mon, 25 Sep 2023 at 02:14 PM

Childcare Payment Policy

Reviewed by: Phil Parker
Next Review date: September 2024

Childcare Payment Policy Terms:

  1. Once you have registered your child's place online you have fully committed to your reservation/booking, we do not accept any cancellations.
  2. If you do not honour your booking/cancel your booking/or do not show up on the day of your booking for any reason you will still be charged the full cost of your booking. This is due to staffing requirements adjusted once you reserve your child's place. This also includes if your child is ill or unable to attend for any reason, including any isolation period. We allow flexible bookings, giving families flexibility to book right up until the start of their activity.
  3. By Registering a payment method with FUNDA you agree we can process payments for outstanding/overdue balances with your payment method registered.
  4. If you don't settle your balance on time you may incur an additional admin charge of £10.00 for late payment.
  5. If you do not collect your children on time from any of our childcare you will receive a late collection charge of £10, & then £10 for every 15 minutes after that until your child is collected.

If you have paid and your childcare is cancelled by FUNDA for whatever reason you will be able to receive a full refund/credit note/transfer of your booking.

Thank you.

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